Estate Management & Caretaking – 9 years

• Private Family Ranch, Las Vegas, NV  2014-2021

11-acre horse ranch, 9,000 sq. ft. estate with five additional outbuildings ranging from 600-2,500 sq. ft.

• Private Estate, Atherton, CA  2021

18,000 sq. ft. estate on 3 acres, plus city penthouse

Estate and Property Management:

Gatekeeper; on-call for emergencies; uphold security standards with staff and guests; organization of home; provisions and inventory; casita turnover; HVAC filter maintenance; fountain care; general esthetics; maintain outdoor spaces; trash management; scheduling of annual vendors such as window, upholstery, and carpet cleaners, also coordinating work with family’s absence and other events; construction management; project management.

Administrative Support:

Budget management; credit card reconciliation; expense reporting; well meter reporting; use of digital calendar and email for correspondence with busy Principals.

Vendor Relations:

Research; obtain bids; hire; coordinate work; supervise & inspect; approve and pay invoices.

Staff Management:

Hiring process; training; supervision; terminations; maintenance of standards

Record-keeping:

Create and maintain electronic household manuals for all estate and property records; create housekeeping standards and schedules; create and maintain home and auto maintenance schedules.

Horticulture & Arbor Care:

Complete care, growing, and harvesting for 2,000 sq. ft. herb and vegetable gardens, 600 sq. ft. greenhouse, ~60 fruit, citrus, & nut trees, grapevines, and ~100 roses bushes; manage compost; irrigation schedule management, and minor irrigation repair; determine needs and maintain monthly contract for tree trimming, fertilization, and pest control; consult with arborist annually on property.

Animal Care:

Point of contact for all health related care; maintain health records; administration of medications; transportation; sitting; training; overall general care. Very comfortable around horses, and other large animals.

Fleet Maintenance:

Obtain registration for new vehicles; renew current registrations; obtain necessary tests across state borders to maintain current registrations; ensure all vehicles are clean and fueled; schedule, coordinate, and drop-off/pickup for maintenance.

General Support:

Airport transportation or vehicle coordination; prescription management; mail distribution; property security; misc. errands as needed.
Limited teen childcare; transportation, minimum supervision when parents travel.

Systems:

iOS & Apple, Android & Microsoft OS; G-Suite; 3CX phone system; Doorbird entry system; iView DVR & Samsung SmartView cameras; Nest, Ring; Evernote, Trello, Asana; Savant, Lutron, Crestron; Sting and Nextgen security and camera systems.

Residential & Commercial Property Management – 7 years

Gem Property Management; N. Providence, RI   2009-2013
The Armory Revival Company; Providence, RI 2004-2007

Administrative and Accounting Procedures
Leasing and Marketing
Tenant Relations
Collections and Court Evictions
Condominium & Association Management
Property Operations and Maintenance Management
Construction Punch and Project Management
Experience with Lead Abatement and Historic Properties
Systems: Yardi
Accreditations in Property Management and Lead Abatement through The Institute of Real Estate Management and locally offered courses.
(See Memberships & Credentials HERE)

Bookkeeping, Executive Assistance, Office Management – 8 years

• Office Manager – Flemings Prime Steakhouse & Wine Bar; Providence, RI 2007-2010
• Executive Assistant – RJE Telecom; Ft. Myers, FL 2003-2004
• Office Manager – Ocean State Detailing; Warwick, RI 2002-2003
• Customer Service Rep – Intelecom Data Systems; Warwick, RI 1999-2002

Customer Service
Data Entry
Budgeting
Document Maintenance and Archival
Human Resources and Payroll
Accounts Payable/Receivable
Cash/Receipt Reconciliation
Credit Card Chargebacks and Refunds
Inventory and Profit & Loss Reporting
Printing and Publications
Supplies
Systems: QuickBooks Pro; Restaurant Magic; Aloha, Micros, PosiTouch; Cash Register